We Deliver the Right Solutions

NAVY Seaport Enhanced

Prime Contractor and Contract Number

The net.America Corporation — #N00178-16-D-8908

Functional Areas

  • System Design Documentation and Technical Data Support
  • Software Engineering, Development, Programming and Network Support
  • Reliability, Maintainability and Availability (RM&A) Support
  • Configuration Management (CM) Support
  • Information Systems (IS) Development, Information Assurance (IA) and Information Technology (IT) Support
  • Interoperability, Test and Evaluation, Trials Support
  • Program Support
  • Functional and Administrative Support

Quality Assurance Program

net.America uses a comprehensive ISO 9001:2008 approach to achieve quality control in a manner that ensures delivered products satisfy contractual agreements, meet or exceed quality standards and metrics, and comply with all Quality Assurance (QA) and reporting processes. net.America is committed to an approach that proactively ensures quality and improvement performance. We understand that quality is critical to customer satisfaction. We also see QA as vital to the efficiency and effectiveness of our efforts. Our goal is always to do things right the first time, on time. Our Quality Control Plan (QCP) addresses three primary areas of quality issue: Completeness, Correctness, and Timeliness. Our QCP addresses the prevention, detection, and correction of any gap in quality in these primary areas, by implementing three tiers of review into our QA methodology. We build quality into everything we do by creating an organization that reviews, prevents, and corrects any and all gaps in quality. Our quality organization supports three tiers of review and audit: Peer Reviews, Management Reviews, and the Executive Quality Council (EQC). Our experience has shown us that these layers of QA and management provide the precise amount of effort necessary to both prevent defects and improve processes, thereby pushing levels of quality to an even higher standard.

net.America will enforce timeliness primarily through the use of scheduling tools like Microsoft Project. Task activities will be loaded into our Full Spectrum Ticketing Solution, which is able to generate email reminders and to escalate unfinished tasks or activities prior to their due dates. Peer Reviews are quality reviews conducted by staff on other staff’s work, and are the best “front line” enforcement of quality. This type of review enforces completeness, correctness and timeliness at a peer level, through the development and distribution of work plans to task staff by supervisors. By publishing these work plans to all task-level staff, each team member is aware of all scheduling issues for the entire task, not merely the activities directly assigned to them. This method builds backups into staffing assignments. The value of Peer Reviews is realized by making staff responsible for the level of quality they and their team deliver.

Task Order Award Report

Solicitation No. TO Number Zone Set-Aside Customer Awardee Award Date Potential Value Small Business Ordering Activity End Date

REQ#: 1300573081-0187

D.O. #0001 2 SB Set-Aside N00178 The net.America Corporation 6/30/2016 2,501.00 Yes Naval Surface Warfare Center, Dahlgren Division 6/29/2019

Seaport-e Points of Contact

Ernie Brice, Vice President of Contract Operations