Largo, Maryland, April 8, 2014: net.America Corporation (net.America) announced today that it was awarded an ISO/IEC 20000-1:2011 Management System certificate by SRI Quality System Registrar, an independent audit organization, for its Information Technology Service Management.
ISO/IEC 20000-1:2011 is a process-based; certification recognizing organizations that can link business objectives with operating effectiveness. ISO/IEC 20000-1 certification provides evidence to customers, suppliers, employees, and their community of their commitment to delivering a quality service and providing superior customer satisfaction.
“We are extremely proud of our ISO/IEC 20000-1:2011 certification, as it signals net.America’s continued commitment to provide exemplary information technology services to our clients.” said Clare Razaq-Hines, net.America President & CEO. The ISO 20000-1:2011 certification substantiates our ability to deliver the highest level of service management to our federal and state clients using repeatable and cost-conscious processes.
SRI Quality System Registrar is an internationally accredited registrar for management systems standards, such as ISO 9001, AS9100, ISO/TS 16949, ISO 13485, and environmental management systems standards such as ISO 14001.
net.America is an 8(m) (minority woman-owned) small business providing information technology and professional services to federal and state customers in civilian agencies.